1. What are NEWWAY’s specialty products?
We specialize in replica uniforms, designed T-shirts, special baby clothes, athletic bibs, multi-choice POLO shirts, super cool hoodies, and innerwear with cups that give you peace of mind. We have a wealth of experience in uniforms, especially for baseball teams.
2. How many days does it take from data entry/order to delivery?
Delivery times for original apparel products vary depending on specifications, printing, and quantity. Please note that orders will only be processed once we have received the purchase order form and complete data. If one or the other is missing, we will not be able to proceed with production, so we appreciate your cooperation. When using stock fabrics, orders of 500 to 1,000 pieces will be made within two weeks after confirming the samples. It takes about 3 weeks for 1000 to 3000 pieces. If you have more than 10,000 pieces, it will take about a month. If you need a detailed schedule, please feel free to contact our sales representative. Schedule can be provided.
3. How many pieces can I order? Please tell me the minimum order?
Generally, it starts from 500 pieces. It depends on the printing and fabric. Blister fabric is often used, and in the case of inkjet printing, it can handle up to 50 sheets. If you have any questions, please do not hesitate to contact your sales representative directly.
4. I would like to make a sample before mass production. How much does the sample cost and how long does it take to deliver?
It depends on the fabric and printing. We will charge only the production cost of the sample. If you decide to order, it may be free.
Delivery time for samples is approximately 3 to 7 days depending on data submission.
5. I’m having trouble deciding on the fabric and style, but could your company make any suggestions?
Of course you can. Since we have used a variety of fabrics in the past, we will search for suitable samples and make proposals based on the customer’s desired price. With 15 years of experience, we have a good understanding of various types of apparel.
6. Will the unit price change in case of repeat orders?
Normally it won’t change, but I think there is some adjustment possible. We would like to offer the lowest possible price, but the prices of fabrics and secondary materials are constantly changing, so we will do our best to make adjustments as appropriate to satisfy both parties.
7. I would like to split the delivery. Is it possible to have items delivered to multiple locations?
Is possible. If delivery is required in installments, additional shipping charges may be required, so please consult with the operator. Also, if you have not decided upon your order at the time of ordering, you can request it later. In that case, you may be charged an additional shipping charge. note that.
8. I would like the ordered products to be delivered in multiple installments. Is it possible?
Is possible. We will check again before shipping. Since the quotation conditions are different, the price may be adjusted.
9. Please tell me the order process.
Inquiry → Send quotation → Agree on price → Data submission → Sample arrangement → Sample confirmation → Sign and seal specifications and order form and reply → Actual arrangement and production → Third-party inspection → Send invoice → Deposit → Shipment
10. How do I make a deposit?
Bank transfer is supported. Usually TT and LC. Of course, if you want to use other methods, you can consult us again. However, I use TT and LC regularly and both are safe methods.
11.Is there any other way to communicate other than email?
You can contact us via Skype and Wechat.
12.If I have the actual apparel product, is it okay to proceed with the actual sample?
Our company has a wealth of experience in fabrics, specifications, and printing, so there are no problems at all.